Premium support is available on a per-incident basis

    http://www.hp.com/hps/perevent/pv_software.html

    and annual contracts

    http://www.hp.com/hps/os/os_openvms.html

    from HP Services in the US and some other countries. In the US
    and Canada, call, toll-free, 1-800-354-9000. In other countries,
    support phone numbers are available on the web at:

    http://welcome.hp.com/country/us/en/wwcontact.html

    Free support is limited to bug reports that can be sent to

    compaq_cxx.bugs@hp.com

    Send a complete but short example reproducing the problem,
    including the following:

    o  Compiler and operating system versions

    o  All necessary sources (such as INCLUDE files and module
       sources)

    o  Data files

    o  Commands used to compile, link and run the program

    o  Expected results and incorrect results obtained

    Please try to reduce the problem to as small a source
    as possible, because we may be unable to diagnose large
    applications.

    We answer most quickly those problem reports that include a small
    but complete reproducible example, along with descriptions of
    the compile and link options used and the exact text of any
    diagnostic messages or other incorrect results. Reports that
    include only program fragments or involve very large applications
    generally will not be accepted.

    Please note that this is not a "programming consulting service"
    and that you should have clear evidence of a product problem
    before contacting us. If you need consulting services, please
    contact HP Services.